Support
Technical Support and Information Inquiry

Q&A

TBox series, prompt "Apple CarPlay cannot be activated/started"

TBox series products, in some cars, a situation occurs where

When TBox is connected to the Automotive Head Unit, the car screen says "Apple CarPlay cannot be activated/started".

 

Cause of the problem: The vehicle default settings lead to

 

Solution.

1, engine stalled
2, lock the car for 10 minutes
3, ten minutes later, in the case of P gear, the TBox into the USB/type-C port


Problem not resolved? 
Submit help online

Please upload JPG, PNG, GIF image format (single image must not exceed 5M)
Submit