Technical Support and Information Inquiry


TBox series, prompt "Apple CarPlay cannot be activated/started"

TBox series products, in some cars, a situation occurs where

When TBox is connected to the Automotive Head Unit, the car screen says "Apple CarPlay cannot be activated/started".


Cause of the problem: The vehicle default settings lead to



1, engine stalled
2, lock the car for 10 minutes
3, ten minutes later, in the case of P gear, the TBox into the USB/type-C port

Problem not resolved? 
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