Technical Support and Information Inquiry


TBox is not recognized/does not work,What should I do?

1, Restore the factory settings of the Automotive Head Unit


2, Try to upgrade the latest version of firmware


3, Observe the status of the TBox signal light: after connecting the USB port, within 30 seconds, if the signal light is no longer on, then you need to use a two-part cable to increase the power supply.

① USB Female to CarlinKit product

② USB Male to car cigarette lighter/charging

③ USB Male to car data port(USB/Type-C are both possible, Depending on the data cable you purchase)

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