Technical Support and Information Inquiry


CP2A touchpad cannot be used


Please confirm whether the original wired carplay can be used with the touchpad.


If it is confirmed that it can be used, then after connecting to the WiFi of CP2A, use your mobile browser to enter and open the sync mode.


If this operation is not successful, please upload the log to the feedback and send the screenshot to the technical team.


Problem not resolved? 
Submit help online

Please upload JPG, PNG, GIF image format (single image must not exceed 5M)