Technical Support and Information Inquiry


2air black screen

  1. First connect to the box's WIFI with your mobile phone, the WiFi name is Autokit_***
  2. Enter the password 12345678
  3. Enter into the backend with the browser that comes with your phone

In the background web settings

  • Turn on the sync mode
  • Set frame rate to 20, or adjust the resolution
  • Upgrade version for lower version of the box

The black screen caused by the update, you need to restore the factory settings of the box in the settings

Problem not resolved? 
Submit help online

Please upload JPG, PNG, GIF image format (single image must not exceed 5M)


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