Technical Support and Information Inquiry


phone not responding,please reconnect it and try again


When the wireless CarPlay box is inserted into the car, the car screen prompts "No answer from iPhone device".

Solution: reset the car machine

Path example: Settings - system settings - general settings - restore factory settings


If the appeal method doesn't work, you can refer to Apple's official recommendations

Problem not resolved? 
Submit help online

Please upload JPG, PNG, GIF image format (single image must not exceed 5M)


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