Technical Support and Information Inquiry


Should I upgrade when a new version of firmware is available?

Under normal use, firmware updates are not recommended for any CarlinKit model.

1, If the firmware update causes the product not to connect/only lights up red, then the firmware can be updated via USB stick to restore normal use.
2, If even the red light does not illuminate, then this can only be resolved by returning the product to the factory for repair (expensive and highly discouraged).


When the CarlinKit does not work properly, you can submit a question here for help, please detail your CarlinKit model, car model, firmware version and problems encountered during use, please make sure to leave your email address and we will contact you via email.

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